r777e's Privacy Policy

1 Introduction and Overview of the Policy

r777e is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their personal information. This privacy policy describes in detail what types of information we collect, how that information is used, how long it is stored, and under what circumstances it may be shared with third parties.

By using the r777e platform — whether creating an account, playing games, making transactions, or simply browsing the website — you are accepting the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

If any changes are made to this policy, we will update them on the website and, where necessary, notify registered users by email. We therefore recommend reviewing this page regularly.

2 Information We Collect

When you register and use services on r777e, we may collect the following types of information:

2.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address
• National ID card or passport number (for KYC verification)
• Residential address

2.2 Financial and Transaction Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal transaction history
• Account balance and bonus credit information

2.3 Technical and Usage Information

• IP address and device type
• Browser information and operating system
• Cookie and session data
• Website login time, pages visited, and game play history
• Login and logout duration

3 How We Collect Information

r777e collects your information in the following ways:

• Directly provided information: Information you provide when completing registration forms, going through the KYC verification process, and contacting customer support.
• Automatically collected: When you visit our website, technical information is automatically collected through cookies and tracking technologies.
• Information from third parties: Necessary information from payment providers (bKash, Nagad, Rocket, Upay) and identity verification agencies.
• Gameplay data: Records of your game selections, bet amounts, and results are stored under our responsible gaming policy.

4 Purpose of Using Information

r777e uses collected information for the following legitimate purposes:

4.1 Account Management and Service Delivery

We use your information to create and manage your account, process transactions, provide bonuses and promotions, and ensure customer support.

4.2 Identity Verification and Security

Identity verification is carried out under the KYC (Know Your Customer) process to prevent fraud, money laundering, and access by minors. r777e strictly enforces the 21+ age requirement.

4.3 Responsible Gaming Monitoring

Analysing your gameplay patterns to identify problematic behaviour and provide assistance when needed is part of r777e's responsible gaming policy.

4.4 Platform Development and Analytics

Anonymous analytics data is used to improve the quality of our services, add new features, and enhance the user experience.

4.5 Communication and Notifications

Your contact information is used to notify you about transaction confirmations, security alerts, policy changes, and promotional offers (if you have consented).

5 Data Sharing and Third Parties

r777e never sells your personal information. However, we may share information in specific circumstances:

• Payment providers: The minimum information required for processing transactions is shared with bKash, Nagad, Rocket, and Upay.
• Game software providers: Our game partners including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming process the data necessary to operate gameplay.
• Legal obligations: Information may be provided in compliance with a valid order from a competent court or regulatory authority.
• Security investigations: Where necessary in investigations into fraud, money laundering, or other criminal activity.
• Technology partners: Cloud hosting, data analytics, and security service providers operate under strict confidentiality agreements.

All third-party partners are required to comply with r777e's privacy standards and are not permitted to use your information for any other purpose.

6 Cookie Policy

The r777e website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the quality of our service.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website — such as keeping your login session active, security verification, and remembering language preferences. They cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences and settings, making your user experience more convenient.

6.3 Analytics Cookies

Anonymous statistics are collected to understand how our website is being used. This information is used to improve the service.

You can control or disable non-essential cookies through your browser settings. However, disabling certain cookies may limit the functionality of the service.

7 Data Security Measures

r777e has implemented industry-standard technical and organisational measures to protect your information:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by industry-standard SSL encryption.
• Data Encryption: Sensitive data (passwords, payment information) is stored using strong encryption algorithms.
• Access Controls: Only authorised staff can access the necessary information, and all access is logged.
• Regular Security Audits: Regular audits and penetration testing are carried out to identify security vulnerabilities.
• Two-Factor Authentication: Two-step authentication is available to enhance account security.
• Secure Data Centres: Our servers operate in data centres protected by both physical and digital security measures.

8 Data Retention Period

r777e stores your personal information only for as long as necessary:

• Active accounts: All necessary information is retained for as long as your account remains active.
• Closed accounts: Even after an account is closed, information required for legal obligations, dispute resolution, and fraud prevention is retained for a specified period.
• Transaction history: Financial records may be retained for a number of years in accordance with legal requirements.
• Marketing data: If you opt out, marketing data is deleted within the shortest possible time.

Once the retention period expires, information is securely deleted or converted to an anonymous form so that you can no longer be identified.

9 Your Rights

As a user of r777e, you have the following rights over your own information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request that incorrect or outdated information be corrected or updated.
• Right to erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
• Right to restrict processing: In certain cases, you may request that the processing of your information be restricted.
• Right to object: You may object to marketing communications or certain types of data processing.
• Right to portability: In certain circumstances, you may request to receive your data in a structured format.

To exercise these rights or for any privacy-related questions, please contact our support team. We will respond to your request as quickly as possible.

10 Privacy of Minors

r777e strictly does not provide services to anyone under the age of 21. We actively ensure that minors cannot register on our platform. Age is verified at the time of registration and additional documentation may be requested if needed.

If we become aware that information from a minor has been collected, that account will be closed immediately and the relevant information will be deleted. If a parent or guardian believes their child has registered on our platform, please contact us without delay.

11 Policy Changes

r777e reserves the right to amend or update this privacy policy as needed. In the event of any significant change:

• This page on the website will be updated and the "Last Updated" date will change.
• Registered users will be notified by email of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the new policy.

We recommend that you review this policy regularly so that you remain informed about our data practices at all times.

12 Contact Us

Contact r777e with any privacy-related questions, complaints, or requests to exercise your rights: